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  • E-MAIL ADDRESS

    Via e-mail you can send us any queries or suggestions you might have or, if you like, you can receive commercial advice from our specialised HIDROGEA staff.

  • VIRTUAL OFFICE

    Discover all you can do in our Virtual Office. Register to use this service designed especially for you. The Virtual Office is a private area where HIDROGEA's customers can access a large number of transactions and service quickly and easily, 24 hours a day. Try it today!

  • CUSTOMER SERVICE HELPLINE: 902 11 00 66

    Call this number to make enquiries or carry out operations. The hotline is available from Monday to Friday from 8.00 am until 8.00 pm without interruption.

  • INCIDENT REPORT HELPLINE: 902 250 170 (except Cartagena) / 968 12 26 00 (Cartagena)

    This hotline is open 24 hours a day, 365 days a year. In the event of an incident affecting the water supply, our helpline team at HIDROGEA will inform you about the type of incident, how serious it is and the approximate time it will take to be repaired. At HIDROGEA we are constantly trying to improve our service.

  • FOLLOW US ON TWITTER

    At HIDROGEA we are constantly trying to improve our service. Customers can also use our Complaints Helpline. Because it is only by improving that we shall achieve the excellent service we strive to offer you.

  • SERVIALERTAS

    A new formula to keep you up to date, save you time and give you peace of mind.