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By phone

Customer services

968 980 324 / 900 110 066

Use this phone number for enquiries or commercial transactions involving your account with us.

Customer service hours:
Monday to Friday, from 8 am to 9 pm.

Incidents - Cartagena

968 523 767 / 900 300 220

Available 24 hours a day, 365 days a year for incidents in the Cartagena water service. We will inform you about the type of incident, its importance and the approximate time the repair work will take.

Incidents in all other towns

868 990 445 / 900 300 210

Available 24 hours a day, 365 days a year for incidents involving the Abanilla, Águilas, Alcantarilla, Hacienda del Álamo, Cehegín, Las Torres de Cotillas, San Javier and Torre Pacheco water service.

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Via Twitter:

@Hidrogea

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At our offices

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Select your town or municipality to find out which office is yours.